Viking Electronics ACA-1A Auto Attendants for Centrex, PBX, PABX & Key Systems
The ACA-1A Automated Attendant provides a professional solution for increasing call handling capacity without adding costly staff. The ACA-1A answers promptly and courteously and allows callers to route themselves, with a Touch Tone phone, to an extension or department. Callers can interrupt the message at any time by dialing a single digit or extension. Callers without Touch Tone phones default to a live attendant.
The ACA-1A is a single-port Automated Attendant with a user recordable digital voice announcer. One minute of non-volatile digital memory is available to provide a greeting and a menu of up to 10 departments or extensions.
Applications
Increase call capacity without adding staff
Operator back-up during high-traffic hours
Use as a multi-level directory system with AAI-MD software
Use as the first level of a multi-level announcer with additional ACA-1A’s or ACA-2B’s
Compatible with many phone systems
Features
Non-volatile E2 memory - no batteries required for memory retention during power failures
Remote or local recording
Bilingual capabilities - allows menu selection in two languages
Programmable ring delay
Professionally greets and processes calls
Compatible with Centrex, PBX, Hybrid Key and many electronic key systems with OPX or single line station capabilities
Stores up to (9) 16 digit speed dial numbers and (1) 32 digit number
Processes approximately four calls per minute (stack as many units as necessary for larger capacity)
Record announcements with a standard carbon handset or tape player
Separate announcements for greeting/menu selection, confirmation and busy extension
Blocks 8+ and 9+ dialing
Touch Tone interruptible announcement
Default speed dial position for non Touch Tone phones
CPC detection
Muli-Level directory capability when used with optional AAI-MD software.
One year warranty
Made in the USA
Specifications
Power: 120V AC/12V DC 500mA, UL listed adapter provided
Shipping Weight: 1.0 Kg (2.2 lbs.)
Environmental: 0° C to 32° C (32° F to 90° F) with 5% to 95% non-condensing humidity
Customer service lines at Want Phones are open from 7am - 5pm PST -- Monday thru Friday Call us at 425-608-5290 to speak to a representative or email us at sales@wantphones.com