Viking Electronics TMS-12A 12 to 24 Line Call Sequencers Answer Calls Professionally
No matter how small your business, projecting the right image is important. Build your company's image with Viking's twelve line call sequencer
In the day mode, the TMS-12A answers calls while your receptionist is busy or on the phone. When answered, your customers will hear your personally recorded business greeting and then places the call on hold. Music on hold can be provided from a radio or any other audio source. For a truly professional image, Viking's DVA-2W Promotion On Hold Announcer can also be added. The TMS-12A holds the caller until you are available to take the call. For multiple receptionists add the SQRG-12 Ring Generator or up to three TMS-RDMA Remote Displays.
In the night mode, the TMS-12A answers all calls, plays a message, and hangs up.
Applications
All Offices where a professional image is important.
Operator back-up, eliminates ring-no answer.
Customer service and technical support centers where it is important that all calls be answered in a timely fashion.
City desk and parts counters with limited personnel to cover incoming calls.
Multi-line, remote access to audio sources such as church services and radio stations.
Features
Locally or remotely programmable
32 seconds of high quality message memory (expandable to 2 minutes with DRAM-1M)
Cascade-able to cover up to 24 lines.
Day or Night mode operation
Programmable ring delay
Music or promotion on hold (DVA-2W) input
User programmable security code for programming
Volume adjustable ringer
Works with loop or ground start lines
19" rack mountable.
"A" lead control for 1A2 key systems.
Rechargeable battery back-up
Monitors basic call statistics (upgradeable with TMS-STATS)
One year warranty
Made in the USA
Specifications
Power: 120V AC / 13.8 V AC 1.25 A UL listed adapter (provided)
Dimensions: 48.3 cm x 30.5 cm x 4.4 cm (19" x 12" x 1.75").
Connections: RJ-21X connector and 3.5 mm audio jack.
Sampling Rate: 32 K
Message Length: 32 seconds, expandable to 2 minutes.
Environmental: 0° to 32° C (32° to 90° F) with 5% to 95% non-condensing humidity.
Customer service lines at Want Phones are open 9am - 5pm Pacific (12noon - 8pm Eastern) -- Monday thru Friday Call us at 425-608-5290 to speak to a representative or email us at [email protected]
